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Want to know more about ordering with The Ritualist?

About The Ritualist

The Ritualist is an expertly curated collection of hair and beauty essentials. We are YOU loyal, not brand loyal, so you’ll never find entire ranges of products on our site since we only stock the very best products that do what they say and are easy to use!

 

About Your Order With Us

While we always want to make sure you get what you’ve ordered, on time and packaged beautifully, sometimes when we have a massive week sadly, things can go awry. Call it the mad rush or one too many wines while packing your goodies, but in the past we’ve had a couple of issues with stock showing as available in our system when in fact it doesn’t exist IRL! As such, when we advertise a product for sale, we make sure you know that it is while stock lasts only – that’s while the stock lasts in our store room, not what the site may sometimes tell you.

While most of our products remain on our list, we are committed to only stocking the best, so some products may not be reordered – we’d love you to trust our recommendations as if we have ceased stocking your fave that is usually because we really do have something you’ll love better!

But never fear Ritualist devotees! Should we have any issues with fulfilling your order we will be in touch within 5 working days for standard orders, or 1 working day for express deliveries, to let you know that we are out of stock and we will always recommend a replacement product or offer a full refund on your order.

Love Team Ritualist xoxo

Beauty & Style Editors LOVE The Ritualist
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  • I am loving The Ritualist! The service is fantastic and the products are exactly what I've always been looking for. I really love the personal touch with the hand written notes and the samples! Thanks so much guys, you do a great job!
    Michelle MVerified Buyer
  • Atonic spritz is better than my previous one, thanks for the recommendation Michael. Overall excellent transaction with the Ritualist -- communication, fast delivery etc. thanks again.
    Bernadette MVerified Buyer
  • Fabulous experience, so easy to order, quick delivery, great customer service and free samples! You can't beat the Ritualist on price or service!
    Madelyn BVerified Buyer
  • The Ritualist is always a thoroughly wonderful, genuine and personalised experience. From Vi's warm welcome to Michael's incredible knowledge and attention to detail, everything about this place is top-knotch and very well considered. I wouldn't go anywhere else.
    Natasha THair Client
  • Best thing i ever bought!!! It came with an adorable thank you card. I love my Cloud 9 and I love THE RITUALIST.... officially hooked.
    Briony LVerified Buyer
  • Excellent company to deal with. Beautiful products and great offers. Delivery is fast and efficient. I even received a complimentary bottle of luscious hair oil with my last purchase! The service is amazing.
    Deborah EVerified Buyer